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only thing that matters bringing the power of the customer into the center of your business by Albrecht, Karl

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Published by HarperBusiness in New York .
Written in English


  • Customer services.,
  • Customer relations.

Book details:

Edition Notes

Includes bibliographical references (p. 231-232) and index.

StatementKarl Albrecht.
LC ClassificationsHF5415.5 .A425 1992
The Physical Object
Paginationxii, 240 p. :
Number of Pages240
ID Numbers
Open LibraryOL1557584M
ISBN 100887305415
LC Control Number91038324

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